Privacy Policy

At Mystbet Casino, we take our responsibility to protect your personal data seriously. This privacy policy explains how we collect, store, use, and share your information when you visit our website or use our services.

What personal data do we collect?

We may collect the following types of personal data:

• Contact information: name, email address, phone number
• Account information: username, password (hashed), account type
• Financial information: payment method details, transaction history
• Device and usage information: IP address, browser type, device type, operating system

How do we collect your personal data?

We may collect your personal data when you:

• Register for an account on our website or through mobile app
• Make a deposit or withdrawal using our services
• Interact with our customer support team
• Use our website or mobile app to place bets or play games

How do we store and secure your personal data?

We use industry-standard security measures to protect your personal data, including:

• Encryption: We encrypt sensitive information, such as financial transactions, using Secure Sockets Layer (SSL) technology.
• Firewalls: Our servers are protected by firewalls to prevent unauthorized access.

How do we use and share your personal data?

We may use your personal data for the following purposes:

• To provide our services, including processing payments, verifying identities, and managing accounts
• For marketing purposes, such as sending newsletters or promotional offers
• To comply with relevant laws and regulations

We may also share your personal data with third parties in certain circumstances, such as:

• Payment processors: We share financial information with payment processors to facilitate transactions.
• Law enforcement agencies: We cooperate with law enforcement agencies in cases where it is necessary to do so.

How long will we keep your personal data?

We will retain your personal data for as long as it is necessary to provide our services, or until you request us to delete it. In any case, we will comply with all relevant laws and regulations regarding data retention periods.

Your rights under the General Data Protection Regulation (GDPR)

As a user of MystBet, you have certain rights under the GDPR:

• Right to access: You can ask for a copy of your personal data.
• Right to erasure: You can request us to delete your account and associated data.
• Right to object: You can refuse to allow us to process your data in specific circumstances.

Changes to this privacy policy

We may update this privacy policy at any time. We will notify users about significant changes through our website or mobile app.

We aim to respond to all inquiries within 48 hours.